Privacy Notice
How KeepBal handles information on keepbal.com and the API. Last updated: 2026-10-20.
What we collect
- Account email and password hash; passwords are never stored as plain text.
- API key hashes, wallet records, and call history needed to operate the service.
- Technical logs for reliability and abuse prevention.
- Payment confirmation details from Paddle, which processes payments; KeepBal does not receive your full card number.
Why we use it
We use this information to sign you in, record charges, show wallet and call history, provide support, and meet legal and tax obligations.
Sharing
We do not sell personal data. Infrastructure and payment providers, including Cloudflare and Paddle, receive data needed to run KeepBal.
Retention
Account, wallet, and call records are kept while your account is active and as needed for billing disputes, refunds, and legal requirements.
Your choices
Contact support for account or privacy questions. Request a password reset email from the sign-in page if you forget your password.